Prima
Nexus Relationship Management has been promoted by a team
of highly skilled and experienced professionals from Hospitality
and Sales & Marketing background to provide tailor made solutions
to retain and develop new clientele in the hospitality and related
industry. The promoters of the company have marketed the Loyalty
cards for F&B Dinning program successfully for leading hotel
companies like Sheratons, Orchid etc. In a short span of less than
one year, after the inception of the company, Prima Nexus has already
bagged two contracts from the leading 5 Star hotels in Mumbai to
market their F&B Dining Loyalty cards.
The Program
With more and more choices the customers
have today, it is becoming increasingly important for the companies
to manage relationship with its existing customers and also find
innovative ways to develop new ones. This would ensure more foot
falls to the establishment and help in improving the revenue for
the organization. Typically the program is designed to create
win-win situations for the company as well as the customer. Cards
are sold to captive audience through highly skilled tele-marketers.
This allows members to get various benefits from the company either
at a discounted rate or on Complimentary basis. Company in turns
reap the benefits of increased footfalls in the Hotel and Restaurant
and thereby increase the total revenue. A typical F&B Loyalty
card generate upto 20-25% additional revenue for the F&B outlets.
The good news is that the establishment does this without making
any substantial investment and in fact shares part of the revenue
collected from the sale of cards.